Our Customers
Our customers are at the heart of our operations, making it our mission to support and deliver first class service everytime. We willingly accept both positive and negative feedback from our customers, beleiving it essential for the continous improvement of our business.
What our Customers Say
Dovetail - "We have always experienced a very high level of service from CMD. They are consistently helpful, reliable, knowledgeable and efficient. They have proven invaluable on more than one occasion to both myself and my assistant and it is always a pleasure working with them"
Method Limited - "We have always found the sales support and product knowledge to be excellent, and they are always willing to provide accurate advice and guidance on technical issues, and helped us understand the product uses and applications. We have found the level of customer service to be consistently high, and they have frequently helped me out by turning around quotations in a very short space of time, and helped us resolve issues quickly."
Senator - "If only all our suppliers were as efficient"
Ahrend - "We have received an absolutely first class service. They have excellent product knowledge and produce quotes for us in double quick time. They always deal with my requests, however obscure and irrespective of value to CMD, in the most courteous and friendly manner. They are without doubt a huge asset to us and we would be most upset if we had to deal with anyone else."
Wilkhahn - "The friendly informal manner in dealing with us as a client has made us feel “in” with the CMD crowd, and it’s mainly due to them that we put any electric solutions we require in our furniture towards CMD. They check in by mail on a regular basis, and we are updated regularly. Their response time is fantastic, and truly makes us feel like a VIP client."
Offizone Ltd - "Excellent service"
MGBakers - "The guys at CMD have been outstanding working with us through various challenges. Our end customer presented many issues but CMD has stepped up and met every challenge to keep the customer happy and satisfied. We look forward to working with CMD much more and expanding our partnership."
2011 Customer Survey
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92.5% found the overall quality of CMD products good or excellent
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96.2% of our customers found the speed of quotations and service good or excellent
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98.2% found the helpfulness and knowledge of employees to be good or excellent
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98% of our customers would recommend our services to others and 100% would choose our service again
